 |
Date: August 4, 2010 Title: Customer Service Representative Location: Pequannock, NJ Department: Customer Service Hours: 8:30 am to 5:00 pm Send cover letter, resume with salary requirements to: dtoussas@belart.com or Fax#: 973-694-0001 (include job title) |
JOB RESPONSIBILITIES:
- Process and expedite customer inquiries via phone, email and fax
- Take orders over phone and answer customer questions
- Provide pricing information and resolve pricing discrepancies
- Verify lead times and stock status
- Resolve discrepancies pertaining to orders Process customer returns
- Code orders for input; order entry
JOB REQUIREMENTS:
- HS Diploma required, College Degree preferred
- Min 5 years of Customer Service experience, manufacturing environment preferred
- Call center experience a plus
- Ability to work well under pressure; heavy phone contact with customers
- Ability to deal with customers in a professional and courteous manner
- Must be able to multi-task, be detail oriented and a team player
- Must be computer literate; MS Word, Excel, Outlook
- Must possess excellent written and verbal communication skills
We offer a casual, but professional environment. Scheduled hours are Monday through Friday, 8:30 – 5:00. We offer a competitive salary, Medical, Dental, Life Insurance, 401K, Profit Sharing, LTD & Tuition Reimbursement.
Bel-Art Products is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.Search Firm Representatives:
Bel-Art Products is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity.